Refund policy

MinePath products are digital downloads. Because access is provided immediately after purchase, digital products are generally non-refundable once delivered or downloaded. If you experience a technical issue, duplicate order, incorrect file delivery, or another genuine problem, contact us and we’ll help resolve it.

Refunds
We will notify you once we’ve received your request and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at hello@minepath.com.au.