Privacy Policy
Effective date: 23 June 2026
Mine Path respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit minepath.com.au, buy or download a guide, subscribe to updates, or contact us.
This policy is written in plain English for Mine Path customers and visitors. It does not limit any rights you may have under Australian privacy law or other applicable laws.
1. Who we are
In this policy, Mine Path, we, us and our refer to the operator of the Mine Path website and digital resources.
Contact: j.wheelhouse85@gmail.com
2. Information we collect
We may collect the following types of personal information:
- Contact details, such as your name and email address.
- Order details, such as products purchased, order history, billing information and delivery or download status.
- Payment-related information, processed through Shopify and payment providers. We do not intentionally store full card numbers on our own systems.
- Enquiry information, such as messages you send us, support requests, feedback or correction suggestions.
- Marketing preferences, such as whether you subscribe to updates or choose to unsubscribe.
- Website and technical information, such as IP address, device and browser type, pages viewed, referral links, cookies and analytics data.
3. How we collect information
We collect information when you place an order, download a resource, fill out a form, contact us, join an email list, or interact with the website. Some information is collected automatically through cookies, analytics tools and the Shopify platform.
4. How we use information
We use personal information to:
- process orders and deliver digital products or resources;
- respond to questions, support requests and customer service enquiries;
- send updates, product information or marketing messages where permitted;
- improve Mine Path guides, resources, website content and user experience;
- manage security, fraud prevention, accounting, records and website administration; and
- comply with legal obligations or respond to lawful requests.
5. Email marketing
If you subscribe to emails, we may send updates about Mine Path guides, mining career resources, offers or related content. You can unsubscribe at any time using the unsubscribe link in an email or by contacting us.
6. Cookies and analytics
Our website may use cookies and similar technologies to keep the site working, understand how visitors use the site, remember preferences and improve marketing. You can usually control or block cookies through your browser settings, although some site features may not work properly without them.
7. Disclosure of information
We may disclose personal information to trusted service providers who help operate Mine Path, including Shopify, payment providers, email platforms, analytics tools, hosting providers, IT support, professional advisers and other business service providers.
We may also disclose information where required by law, to protect our rights, to prevent fraud or security issues, or as part of a business transfer if Mine Path is sold or restructured.
8. Overseas service providers
Some service providers used by Mine Path, including ecommerce, payment, analytics, email and cloud services, may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and protect personal information.
9. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No website, platform or transmission method is completely secure, so we cannot guarantee absolute security.
10. Retention
We keep personal information for as long as reasonably needed for the purposes described in this policy, including customer service, legal, accounting, tax, security and business record purposes. When information is no longer needed, we will take reasonable steps to delete, de-identify or securely handle it.
11. Access and correction
You may ask to access or correct personal information we hold about you by contacting us. We may need to verify your identity before responding.
12. Complaints
If you have a privacy concern, contact us first at j.wheelhouse85@gmail.com and we will try to resolve it. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner.
13. Third-party links
The Mine Path website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
14. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date.